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Our Services

Are you a hotel and want to partner with an award winning UK tour operator to fill your bedrooms?

Established in 2011 – our Great little breaks soon started to make a name for themselves as the UK’s no 1 UK short break operator.

Having most recently won the TTG UK & Domestic Holidays provider of the year 2021 and and the Travel Weekly Globes UK Holiday provider of the year 2022 you can be sure you are partnering with one of the best.

We look to inspire, add value and an integrated part of your marketing, revenue and distribution strategy.

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UK short break specialist
98% of our customers would recommend us
Average break is 2.6 nights
Average lead time: 56 days
All suppliers min. 3.5 trip advisor rating
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Exclusive packages just for GLB

What do we do:

We build on a reciprocal partnership providing a steady stream of revenue whether this be year round support or just during your needy periods, you will find Great Little Breaks can tailor your marketing to your hotel’s needs.

We partner you up with added extras to create bespoke packages with a competitive edge.

We work with you to create an attractive short break that will appeal and attract but does not dilute your brand values through low pricing.

We do the leg work so you don’t have to. From the creative to distributing your offer through targeted online and offline channels.

A dedicated team to maximise not only your revenue, but brand awareness and exposure too.

Who are our customers:

Typically 45+ ABC1 that reside in the UK with particular hotspots in the Midlands, North East and North West.

We also have a strong presence within the trade and have reach to millions of customers across the country. We can target your hotel to specific audiences and channels to ensure we are promoting your hotel to a targeted customer base.

E.g. Luxury hotels promoted via proven luxury distribution routes

What types of hotels do we work with:

We pride ourselves on the customer experience we provide – this starts from the minute a customer makes contact with us til after they depart from their stay. Hence it is vitally important that we work with hotels that treasure customer experience as much as we do. Our typical hotel has a trip advisor rating of 4+ however, we do work with hotels that have an improving rate of 3.5+.

Tactical Flash Sales:

Being ABTA bonded allows us to package your hotel with theatre, attractions or even rail. During those needy periods we can use distressed rates and package up with added extras to protect your rate without breaching any OTA agreements.

If you can see your hotel featuring in one of our many collections and can offer a break that adds value please get in touch.

Visit great little breaks or complete our enquiry form and one of our Account Managers will be in touch:

Are you missing calls or emails?

Need expert support for reservations, groups or meeting enquiries?

With a proven and successful background of working with hotels and attractions to provide both short and long term support in their customer journey – we are pretty sure there isn’t a problem we haven’t yet tackled.

We know how important it is to your customers experience a high quality service from the outset so whether it is helping improve the speed your calls are answered, or driving conversion and average booking value our team are on hand to help. Depending on your area of support we have specialist teams to support with the following:

  • Individual Reservations
  • Reservations Admin
  • Groups & Tour requests
  • Conference & Meeting enquiries

Whether you’re an attraction, independent hotel, or small-medium sized hotel group we can tailor our team and solution to fit.

Some of the reasons to outsource:
  • Reduce costs
  • Reduce HR and central support
  • Allow your front of house staff to focus on the customer
  • Remove stress of recruitment, training, holiday cover
  • Work with dedicated KPI’s for measurement and service improvement
  • Sophisticated Cloud based telephony and MI to aid decision making
Calls
Emails
Live chat
Social media
Round the clock
Seasonal promotions
Out of hours
Need alternative accommodation support in emergency situations?

Being established for over 20 years, hotelshoponbusiness are experts and specialise in sourcing short term accommodation solutions for those desperate times. Whether it’s a travel disruption, emergency hotel requests or a temporary relocation into an apartment, holiday home or cottage our team work around the clock 7 days a week to help.

As an Advantage travel consortia member (collectively one of the largest buying powers in travel) we are able to source at the most competitive prices in the market. We are also proud members of Beam (previously known as the Hotel Booking Agents Association) we work to a code of conduct which portrays professionalism at its core.

Hotels / apartments bilback
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Caravans
holiday homes

We work with some of the biggest names:

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booking.com logo
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We are transparent in the way we work – if we can earn a commission, the service is free! If we don’t a small booking fee is applied to your booking for finding and booking the accommodation.

Other services include:
  • Consolidated invoicing
  • Detailed MI and reporting
  • Carbon Emissions reporting
  • Online booking portal
Visit hotelshoponbusiness.com for more details or fill in an enquiry form and one of our Managers we will be in touch!
Get in touch

Want to work with us?

We are always seeking out likeminded organisations that can add value to our services and vice versa
  • We love working with like minded, passionate companies who are constantly looking at ways to add value.
  • Do you offer a product or service that you think could add value to our customers or one of our packages?
  • Do we offer something that could be of value to your customers? E.g. Exclusive discounts to UK short breaks via a closed user group.
  • Do you have a similar customer type and demographic?

We have worked with a number of organisations whereby our mutual services can be beneficial to both parties.
Think we could work together? Please complete our form and one of our Directors will get in touch.

Find out more

Want to
work
with us?

We are always seeking out likeminded organisations that can add value to our services and vice versa
  • We love working with like minded, passionate companies who are constantly looking at ways to add value.
  • Do you offer a product or service that you think could add value to our customers or one of our packages?
  • Do we offer something that could be of value to your customers? E.g. Exclusive discounts to UK short breaks via a closed user group.
  • Do you have a similar customer type and demographic?

We have worked with a number of organisations whereby our mutual services can be beneficial to both parties.
Think we could work together? Please complete our form and one of our Directors will get in touch.

Find out more
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A leader and specialist in Alternative Accommodation claims handling.  Having built an exceptional reputation in the market place for outstanding customer service they are known as the go to for Insurance companies to help with alternative accommodation claims. Sustainability and delighting customers and clients is at the heart of the service they provide.

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