Privacy Policy

This website is owned and operated by hotelshop UK Ltd, registered in England (number 3812146) and trading office at:

Hotelshop UK Ltd, Brine Well House, Tower Hill, Droitwich Spa, Worcestershire  WR9 8BY.

Tel: 08444 122 072 / 01905 792820

Fax: 01905 792838


Terms and Conditions can be found by clicking here.

hotelshop UK Ltd is careful to treat the privacy of its customers with care and due regards to the laws of the United Kingdom. Your personal data will only ever be used as outlined here. We may occasionally share your data with our partners and carefully selected third parties.

The only personal data we collect is that which you provide as a result of:

  • Making a booking on the website or via our call centre
  • Sending an enquiry to one of the company email addresses
  • Participating in a visitor programme e.g. surveys, competitions etc.

The data you provide can include, but is not limited to, your name, address, details of purchase made and credit card used. You will have provided such data when making a purchase or enquiry.

We will use any data gathered through the hotelshop UK website/s to issue regular email promotions or special offers. Such communications will only be sent to you if you have chosen to receive them.

If you do not wish to receive emails please click on the unsubscribe link at the footer of the email and follow the instructions. Alternatively click here or send an email to with the word "unsubscribe" in the subject line.

Ensure you are sending the email from the same address that was originally used when making your request, or purchase. If not, you may continue to receive our promotional emails.

Cookies: Changes to online privacy laws across the EU since May 2011 mean that visitors to all EU websites will be asked for their consent for the use of "cookies" and other similar web technologies.

The new legislation was introduced to help you choose whether or not to allow each website you visit to use cookies when you visit them. All of the countries in the EU have similar laws, and all websites are required to gain your consent.

"Cookies" are a type of file stored on your internet device (PC, Phone or Tablet). They are used by us and other websites to enable you to login, shop and personalise your delightful online experience. Cookies can also be used to track your activity and behaviour online. They will provide us with important insights into the quality of our service, which will enable us to improve our services and continue to delight you.

Some types of cookies can also be used to track your activity across lots of different websites. This builds up a profile of your interests. It also enables companies to target you with adverts that they think you are more likely to be interested in.

It is your right to choose if you give your consent or not, but you should be aware that in some cases you may not be able to use or see all of a website, if you do not allow the use of cookies. We hope you choose to accept our cookies, as this will allow us to delight you.